Delivery

Mainland UK Customers

**FREE STANDARD UK DELIVERY 

  • Standard: 2-5 working days from dispatch, Royal Mail 

*We are unable to process or delivery orders on a Saturday, Sunday or Bank Holiday. 

Excludes Northern Ireland, Republic of Ireland, Scottish Highlands and Islands, Isle of Man, Scilly Isles and Channel Islands.

Please note: We can only deliver to residential and business addresses and we cannot deliver to PO boxes or storage units. 

 

European Customers

                                                                                                                                                    We offer 2 services to Europe :

*Next Day Delivery Unavailable

Europe Zone 1

 

We ship to Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland. 

 

**FREE STANDARD DELIVERY OVER €35

  • Standard:  - €4.95

 

  • Delivered within 5-10 working days.   

Europe Zone 2

 

Denmark, Poland, Sweden, Portugal (18 of 20 regions), Bulgaria, Czech Republic, Estonia, Finland, Latvia, Lithuania, Romania, Slovakia, Slovenia.

*FREE STANDARD DELIVERY OVER €50

  • Standard:  - €14.99
  • Delivered within 5-10 working days.   

 

Returns It's okay if you change your mind, we offer a 14 day returns policy as long as the product is unopened and unused. If the product is returned to us in an unsalable condition we will not offer a refund. 

For a more detailed returns policy, please check our  refund policy  here.

We can only return items which have been bought directly from lateliergreen.com with valid proof of purchase (order number) and cannot deal with returns from any other retailers/outlets.